Shipping policy

Last Updated: February 2026

Delivery Across Pakistan

We deliver ice pops across Pakistan using insulated packaging and ice packs to maintain product quality during transit.

Delivery Times

  • Major Cities (Islamabad, Lahore, Karachi, etc.): 2–3 business days
  • Other Cities: 4–6 business days

Shipping Costs

  • Flat Rate Rs. 200

Frozen Fresh Packaging

All orders are packed with care using:

  • Insulated boxes
  • Multiple ice packs
  • Sealed, hygienic packaging
  • Priority dispatch

Important Notice: Our ice pops may arrive partially or fully melted due to transit conditions. This is normal for frozen products.

Customer Responsibility: Upon delivery, customers are required to place the ice pops in a freezer immediately and freeze completely before consumption.

Melted products do not qualify for replacement or refund if packaging is intact and the order has been delivered successfully.

Order Tracking

You can track your order through SMS and email notifications. Updates are shared at every key stage of delivery.

Payment Options

  • Cash on Delivery (COD)
  • Credit / Debit Cards
  • JazzCash / EasyPaisa
  • Bank Transfer

Contact Us

Phone: +92 334 9274874
Email: tiptopsmrcool.pk@gmail.com
Address: G-15, Islamabad, Pakistan

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM